Key Benefits and Outcomes
63 EDI Trading Partners live across dropship and wholesale
fulfillment
ASN & GS1-128 accuracy cutting compliance
chargebacks
Workflow flexibility to fulfill orders with 1 pair through to 20,000 pairs
No operations rebuild during NetSuite
implementation
Easy for shipping team to use, minimizing change management risk
Work at scan speed, eliminating multi-second lags
When we chose ShipJunction, we needed a shipping solution that would integrate with NetSuite with minimal change management in our shipping operation. ShipJunction really delivered on that promise. As our volumes and order sizes increase and our customers’ requirements evolve, ShipJunction keeps our business running smoothly and helps drive our growth.”
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The Solution
ShipJunction gives Warson Brands a multi-carrier shipping platform with a Built for NetSuite certified integration, handling complex fulfillment requirements across B2C and B2B orders.
Migrating from an on-prem ERP and tech stack to a cloud-based ERP is a complex process. Jimmy remembers the go-live experience with ShipJunction: “We went live with NetSuite, ShipJunction and nearly every other integration at once. It was an extremely stressful time, but there wasn’t a problem the ShipJunction team didn’t help us address in a timely manner. That has remained true ever since go-live.”
ShipJunction’s Cartonization software automates packing logic on large wholesale orders. “Cartonization has provided us with a lot of value,” says Tony Vaughn, Vice President of Information Technology. “It understands what our case-pack quantities look like and automatically packs those into components, so we can focus on packing the mixed-SKU orders.”
ShipJunction assigns every order to the correct workflow and carrier billing account, then generates the labels and documents each trading partner requires. The same system handles everything from single-pair retail orders to wholesale shipments that need a BOL plus UCC-128 carton and pallet labels.
ShipJunction’s data model captures the SKU-carton-shipment relationships that EDI fulfillment requires and writes them back to NetSuite, where Warson Brands’ EDI provider picks them up to transmit the ASN. The label on the carton and the data in the ASN match, and the ASN transmits on time.
Warson Brands also runs a separate ShipJunction development environment for building and validating new configurations before they reach the warehouse floor. With 63 trading partners and more than 830 carrier accounts, Warson Brands faces constant change, such as updated routing guides or new label specifications.
According to Tony, “The ability to have a development environment in addition to production has been invaluable. We can integrate, test, and validate that everything works before it goes into production.”
The Result
ShipJunction supports the full range of Warson Brands’ fulfillment operations, whether a single-pair B2C order or a large wholesale order with tens of thousands of pairs. Tony credits ShipJunction with handling whatever complexity Warson Brands’ operations require: “It’s about getting the result and meeting the dynamic nature of our shipping needs.”
The platform has exceeded the performance baseline Warson Brands established with its previous shipping system. Initially, on large orders with 400 packages or more, there were slight lags between scans. On hearing this feedback, the ShipJunction support team acted quickly to improve the performance, enabling the Warson shipping team to work at scan speed.
Warson Brands is consistently meeting its retail partners’ fulfillment requirements and avoiding ASN-related chargebacks. Jimmy explains, “We have received repeated feedback that our ASNs are perfect. Everything that we are sending to them on ASNs with carton contents, container numbers, and labels matches.”
Jimmy says ShipJunction has been a hit with the shipping team: “One of my metrics is: how does the team like using it? And everybody likes it. And if people are happy and not complaining, then I’m happy. Our customers are happy, and ShipJunction helps us deliver on our promise to our customers.”
Warson Brands is a St. Louis–based designer and distributor of occupational, safety and tactical footwear. Since 1988, the company has built a portfolio of 11 brands and more than 800 styles engineered for workers across a wide range of industries. Its portfolio includes Reebok Work, Rockport Works, Florsheim Work, Iron Age, Frye Supply, Volcom and other recognized footwear brands sold through distributors and retailers worldwide.
- Website: warsonbrands.com
- Industry: Safety Footwear
- Headquarters: St. Louis, MO
- ERP: NetSuite