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Jason Ng

Jason Ng

COO & Co-Founder
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Biography

Since 2012, Jason has made it his mandate to help companies turn shipping into a competitive advantage. He believes that great fulfillment should be invisible to customers. And you know it’s working to support growth when all consumers and retail partners experience is the brand, on-time and accurate shipments.

Over the past decade, Jason has worked alongside hundreds of operations teams to untangle that complexity and build the operational foundation that growth demands. He has helped emerging brands scale from 20 orders a day to tens of thousands, including one company that went on to be acquired for $500 million. He has helped established brands cut shipping costs by 21%, and partnered with enterprise customers to expand their multi-channel fulfillment strategies.

As COO at ShipJunction, Jason leads the team responsible for helping 500+ businesses use process automation to lower shipping costs, reduce waste, and ship smarter. His work has been particularly impactful for NetSuite customers, where ShipJunction’s deep native integration transforms complex, multi-step fulfillment workflows into streamlined, single-scan operations.

He has also brought to market capabilities that redefined how operations teams ship, including a no-code rules engine that automates carrier and service selection, and advanced wave pick grouping that gives warehouses precise control over how orders are batched and prioritized.

His focus has always been the same: turn fulfillment from a bottleneck into a competitive advantage.